Privacy Policy

Notice of Privacy Practices

Jordan’s Journey Home Care Professionals, LLC

This Notice of Privacy Practices describes how health information about you may be used and disclosed, and how you can access this information. Please review it carefully.

Jordan’s Journey Home Care Professionals, LLC is committed to protecting the privacy and confidentiality of our clients’ personal and health information. This notice explains our responsibilities under the Health Insurance Portability and Accountability Act (HIPAA) and outlines your rights regarding your information.

Our Commitment to Protect Your Privacy

Jordan’s Journey Home Care Professionals understands the importance of protecting your personal information and any health-related information shared with us.

We are required by law to:

• Maintain the privacy of protected health information (PHI) 
• Provide clients with this Notice of Privacy Practices 
• Follow the privacy practices described in this notice 
• Notify you if a breach occurs that may compromise your information
   

Protected Health Information (PHI) includes any information that identifies you and relates to your health, services received, or payment for services. 

How We May Use and Disclose Your Information

We may use or share your information in the following ways: 

For Care Coordination

We may share necessary information with caregivers, family members (with permission), or other professionals involved in your care to ensure services are provided safely and effectively.

For Payment

We may use your information to bill you and process payments for services provided. This may include communication with you, your responsible party, or insurance providers when applicable.

For Health Care Operations

We may use your information for internal business operations such as:

• Quality assurance 
• Staff training 
• Compliance reviews 
• Service improvement
  

Other Situations Where We May Share Information

We may disclose information when required or permitted by law, including:

• Public health and safety requirements 
• Legal or regulatory investigations 
• Compliance with court orders or subpoenas 
• Preventing serious threats to health or safety
   

We only disclose the minimum information necessary for these purposes. 

Uses That Require Your Authorization

Certain uses or disclosures of your information require your written authorization. These may include:

• Sharing information with individuals not directly involved in your care 
• Marketing communications unrelated to services 
• Release of certain sensitive records
   

You may revoke your authorization at any time in writing. 

Your Rights Regarding Your Information

You have the right to:

Request Access

You may request a review or receive a copy of your records maintained by our agency.

Request Corrections

If you believe information in your records is incorrect or incomplete, you may request an amendment.

Request Restrictions

You may request limitations on how your information is used or shared.

Request Confidential Communications

You may request that we contact you via specific channels or locations to maintain your privacy.

Receive an Accounting of Disclosures

You may request a list of certain disclosures made of your information.

Receive a Copy of This Notice

You may request a paper or electronic copy of this Notice of Privacy Practices at any time.

Our Responsibilities

Jordan’s Journey Home Care Professionals is required to:

• Maintain the privacy and security of your information 
• Provide this notice explaining our legal duties 
• Follow the terms of the current notice 
• Inform you if a privacy breach occurs affecting your information

Changes to This Notice

We reserve the right to change this Notice of Privacy Practices. Updated versions will be posted on our website and available upon request.

Questions or Complaints

If you believe your privacy rights have been violated, you may file a complaint without fear of retaliation.

You may contact us at:

Jordan’s Journey Home Care Professionals, LLC
2638 Two Notch Rd., Suite 204-7
Columbia, SC 29204

Phone: 803-440-8294
Email: jordansjourneystaff@gmail.com

You may also file a complaint with the U.S. Department of Health and Human Services Office for Civil Rights.